We are experienced management professionals
We have highly qualified professionals with over 10 years experience in the industry Contact Center, BPO and Customer Service in market-leading companies.Read More
Our professional training, including MBA, coupled with our experience gives us a broad and solid knowledge of the industry, we apply for the benefit of our customers.Read More
No time for management and advertising your business on the Internet? We invite you to outsource this process. With us you save time, money, and you are guaranteed professional management.Read More
Get to know more about
The market is increasingly competitive. With prices and relatively similar services, highlighting and makes a business successful is the attention it gives to its customers. This is reflected in customer satisfaction, which is the goal of what we call customer experience. While better the customer experience, most successful and best profits will your business. We are experts in developing the best customer experience by offering value-added services.View our Professional Services
GoldenLine: Our differential value
We think, create and apply reengineering to the transverse processes for your customers.Click Here
We go beyond. We administer and manage your presence on Social Networks and Internet.Click Here
We handle advertising for your business. Both online and in graph. Leave it in our hands..Click Here
We are strategic. We can help get the success that your business needs. We give added value.Click Here
We guarantee results and success in Internet and Social Networks. Our focus is your customers.Click Here
We can help. We can make your business more profitable with our different plans.Click Here
Overview of our Business Plans
What is the Customer Experience?
And how it impacts your business
Customer Experience (CX) is the product of an interaction between an organization and a customer over the duration of their relationship. This interaction includes a customer's attraction, awareness, discovery, cultivation, advocacy and purchase and use of a service. It is measured by the individual's experience during all points of contact against the individual's expectations. Gartner has recognized the importance of managing the customer's experience.Read More
What is Social Media?
As benefits your business
Social media are computer-mediated tools that allow people, companies and other organizations to create, share, or exchange information, career interests, ideas, and pictures/videos in virtual communities and networks. The variety of stand-alone and built-in social media services currently available introduces challenges of definition; however, there are some common features: social media are Web 2.0 Internet-based applications.Read More
What is Digital Marketing?
And why is the market trend
Digital marketing is an umbrella term for the marketing of products or services using digital technologies, mainly on the internet, but also including mobile phones, display advertising, and any other digital medium. Digital marketing activities are search engine optimization (SEO), search engine marketing (SEM), content marketing, influencer marketing, content automation, campaign marketing, and e-commerce marketing, social media marketing, social media optimization, e-mail direct marketing, display advertising, e–books, optical disks and games, and any other form of digital media.Read More
From our blog
Social Media Marketing describes “an interdisciplinary and cross-functional concept that uses social media (often in combination with other communications channels) to achieve organizational goals by creating value for stakeholders”. Companies address several stakeholders through social media marketing including (potential) customers, (potential) employees, journalists, bloggers and the general public. On a strategic level, social media marketing includes the management of the implementation, governance, scope (e.g. more active or passive use) and the establishment of a firm’s desired social media culture. This requires marketers to incorporate user-generated content (earned media rather than paid media) into their strategic approach...
Social networks help the businesses in a variety of ways. Traditional marketing mediums such as the radio, TV commercials and print ads are completely obsolete now and demand for thousands of dollars. However, with social media the businesses can connect with their targeted customers for free, the only cost is energy and time. Through Facebook, Twitter, LinkedIn or any other social site you can lower your marketing cost to a significant level...
Promoting behavior change is something that Lifebuoy knows well. Launched in 1894 by William Level in the UK as the Royal Disinfectant Soap to stop cholera in Victorian England, it went on to be known as the “red soap” throughout the twentieth century. Back in the early days, Lifebuoy launched programs in schools showing children the importance of handwashing at key occasions. Today, Lifebuoy’s handwashing behavior change program is making milestones in many markets where the brand is sold. Its campaign influences behavior change by making the benefits of regular handwashing relevant to the interests of target audiences, the desired behavior easy to adopt, and the handwashing habit rewarding to maintain. Like any other behavior change initiative, Lifebuoy's marketers understand that it’s not easy to get people to change the way they do or feel about certain things. Yet efforts focused on influencing handwashing behavior can save lives of millions of children in developing countries and have tremendous health impact on communities. This is the main challenge of many social marketing programs: Confront a deeply held belief or entrenched habit, and challenge the status quo...